What should I do if my appliance is not working?Īfter following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device.

Never add such products to the water tank. You have used descaling chemicals or additives in the water. The 'Steam' button is in Continuous Steam position. Your appliance has limescale, consult the 'Descaling' section in the instructions. The water tank is not installed correctly or its locking valve is not closed properly => Check that the valve is closed and that the tank is installed correctly on the product. The product is in 'Stand-by' mode => Press the 'On-Off' button and wait until it stops flashing. The removable tank is not installed correctly => Check the correct positioning of the tank on the product. The pump is unprimed =>Press and hold the steam button for a few seconds to prime the pump. The water level in the tank is too low => Unplug the appliance and fill the tank. Your product is not plugged in or is not switched on => Check that your product is properly connected to a power socket and that the switch is on 'I'. Technical support There is no more steam. Find more detailed information in the Guarantee section of this website.

Steam s not finishing